How can banks offer excellent customer service and advice?
Why do customers think in experiences, not channels? How should advisory services be delivered: personalized, proactive, data-driven?
The EU Green Bond Standard and the vdp standard
Besides the GBP, two other standards have emerged in the EU and Germany respectively, which zeb believes will become relevant for the market: the EU Green Bond Standard and the vdp standard. We will delve into these in partโฏ3 of our series.
How can banks strengthen their digital sales channels?
In a world where, on average, people check their smartphones every twelve minutes, banks can no longer afford to ignore mobile-first offerings. Many regional banks responded early and now offer technically sophisticated online banking systems and powerful apps.
App usage is highย โ and in purely quantitative terms, digital log-ins have even increased customer contact. Yet it is clear that sales success through digital channels is still falling short of its potential.
The stock rally continues, but the problems remain
zeb.market.flash #56, Q2 2026: Despite geopolitical tensions and a gloomy economic outlook, the stock markets rebounded significantly in the second quarter of 2026. At the same time, the worldโs top banks are demonstrating solid financial performance and increased profitability in a market environment that remains volatile.
zeb.Corporate Banking Study 11.0: what do companies expect and what do (or should) banks offer them?
German small and medium-sized enterprises โ the backbone of the German economy โ are under pressure. In an economic situation characterized by high uncertainty and a lack of momentum, corporate insolvencies are constantly reaching new record levels.
What do baseline and (re)baselining mean in relation to decarbonization pathways?
In this article, we present tried and tested approaches for (re)baselining and the analysis of real transformation effects that enable the efficient and transparent implementation of decarbonization strategies.
War, oil, inflation โ and the impact for banks
zeb.market.flash #55, Q1 2026: The escalation in the Middle East and the closure of the Strait of Hormuz triggered a massive energy and inflation shock in the first quarter of 2026.
Replacing gut feeling with data โ determining peer groups in the European financial sector
How is the structural similarity of banks represented mathematically?
Lending business until 2030: strategic challenges โ between algorithm and aspiration
The world of lending is facing a tectonic shift. Anyone who believes that digitalization is merely another chapter in the long history of increasing efficiency fails to grasp the seismic scope of the transformation.
Climate risk analysis in banking
Which three key questions need to be considered when implementing climate risk analysis? And what requirements should banks observe in order to successfully implement the climate risk analysis?
Media
Zahlen und Fakten aus den Bereichen Research & Markets, Banking, Innovation & Digital kompakt fรผr Sie visualisiert.