Design before aesthetics: Focus on customer experience
Interview with Thomas Elm, Managing Director at UI/UX provider Goodpatch in Germany
Digital credit events 2021
A global perspective on key events: We analyzed and evaluated credit events from more than 45 countries on five continents over the course of 2021.
Digital customer interaction as a strategic asset
Benefits of modern customer interaction for banksโ business model.
Transformation study 2022 (zeb)
Characteristics of a successful corporate culture and levers for its establishment.
The green investment challenge for banks
zeb.market.flash Q4 2021 (Issue 39 โ January 2022): The green investment challenge.
EPI โ a take on the European payment initiative
In parallel with discussions among the members of the EPI interim company, we sat down and developed five theses around the rise (and possible fall) of EPI.
Software-as-a-Service (SaaS) in financial services
Interview with Martin Wallmann from Clearwater Analytics.
Payment Summit 2021: Payments โ the bartender of the e-commerce party
A report from the Payment Summit 2021 in Hamburg.
Central banksโ own answer to the crypto boom
zeb.market flash Q3 2021 (Issue 38 โ October 2021): Money, money, money? โ Central banksโ own answer to the crypto boom
The ESG market potential
Embracing the green revolution:ย A step forward for banks to embrace the green revolution.
Media
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