As a Senior Partner, Horst Kleinlein is responsible for strategic projects on digitalization, restructuring and transformation topics. In these areas, he has advised large institutions in the Sparkassen-Finanzgruppe, large-cap banks and specialized banks in Germany as well as large institutions in Austria, Switzerland and Eastern Europe. Currently, his main focus lies on the Sparkassen-Finanzgruppe and state banks in Germany.
E2E transformation: breaking down silos for more customer satisfaction, efficiency and entrepreneurship
18/04/2023
What are the key factors for long-term customer focus, efficiency and entrepreneurship in E2E transformation?
