Conversational banking study โ chatbots and voicebots from a customer perspective
07/04/2022
Interview with Daniel Scheiber, Group Head of Conversational & AI at CREALOGIX
Business process automation via chatbots
23/03/2022
Interview with Ulf Loetschert of LoyJoy about the opportunities presented by chatbots, from lead generation to the future potential in the coming years.
Chatbot Clara Wรคller at Westerwald Bank โ a success story
16/03/2022
How can processes in the customer service center be automated and accelerated using chatbots? Insights into the potential of chatbots in the banking sector.
Digital customer interaction as a strategic asset
01/02/2022
Benefits of modern customer interaction for banksโ business model.
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