Conversational banking study โ chatbots and voicebots from a customer perspective
Interview with Daniel Scheiber, Group Head of Conversational & AI at CREALOGIX
Business process automation via chatbots
Interview with Ulf Loetschert of LoyJoy about the opportunities presented by chatbots, from lead generation to the future potential in the coming years.
Chatbot Clara Wรคller at Westerwald Bank โ a success story
How can processes in the customer service center be automated and accelerated using chatbots? Insights into the potential of chatbots in the banking sector.
Chatbots and voicebots โ how do they actually work?
How can chatbots & voicebots act flexibly with AI + respond autonomously? All about conversational AI for chatbots & voicebots.
Digital customer interaction as a strategic asset
Benefits of modern customer interaction for banksโ business model.
Digital assistants โ what is it all about?
The extent to which digital assistants are gaining in importance for future-oriented customer interaction.
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