IT

Sustainable optimization of IT costs

The effects of the financial market crisis still manifest themselves in an increased cost pressure for institutionsโ€”no easing of the pressure in sight. The continuing low interest phase and the multitude of regulatory requirements force banks to critically review their cost situation on a regular basis. In this context, the focus remains on the IT as a key production factor of financial institutions.

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Visions for a balanced project portfolio

Nearly all institutions in the financial services sector have a huge demand for adjustments both on the organizational and the IT side. Various regulatory or accounting requirements are not the only drivers for change

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Advising customers personally and securely on the web โ€” co-browsing forges ahead

The latest technological trends are considerably changing the usage behavior of bank customers. At heart, the issue is how banks and insurance companies should focus their advisory and sales services in future. The study Die Bank der Zukunft aus der Sicht der Digital Natives (The bank of tomorrow from the perspective of digital natives) prepared by the University of Hohenheim gives a surprising answer to the much discussed question of how banks should position themselves with regard to customer contacts and advisory service

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